Words from a cultural anthropologist who devised a method of thought and discussion for organizing information and developing creativity called KJ Method. He says that people who have the power in society, intellectually or politically, tend to neglect the process of "taking the scene honestly and grasping a problem from there", are lacking in the ability to connect people's heart, and are not good at dealing with circumstances flexibly. From "How To Get Ideas."
"December 27 2018
from “Oriori no Kotoba” by Kiyokazu Washida, The Asahi Shimbun"